Terms of service

OVERVIEW Welcome to Le Moment Noir! The terms “we”, “us” and “our” refer to Le Moment Noir. Le Moment Noir operates this online store and website (www.lemomentnoir.com or associated domains), including all related information, content, features, tools, products, and services, to provide you, the customer in the United Arab Emirates, with a curated luxury shopping experience (the “Services”). Le Moment Noir is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [insert link]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Our Services are provided exclusively to customers within the United Arab Emirates, and all transactions, deliveries, and disputes are governed accordingly.

ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least 21 years of age (or the age of majority in the UAE) and capable of entering into binding contracts. If you are under this age, you must have parental or guardian consent to use the Services.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information (limited to addresses within the UAE). You represent and warrant that all the information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

OUR PRODUCTS We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ from how they appear on your screen due to your device type, settings, and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online store.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer, on a case-by-case basis.

ORDERS When you place an order, you are making an offer to purchase. Le Moment Noir reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Le Moment Noir confirms acceptance via email or order status update. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after acceptance. In the event that we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided.

Your purchases are subject to return, exchange, or refund solely in accordance with our Return and Refund Policy [insert link], which is limited to customers in the UAE.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export outside the UAE.

PRICES AND BILLING Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as shown in your order confirmation email. Unless otherwise stated, prices are in United Arab Emirates Dirhams (AED) and do not include applicable taxes (including VAT), shipping, handling, or any customs/import charges (if applicable within the UAE).

Prices in our online store may differ from any physical store or third-party platforms. Promotions may have separate terms.

You agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your information so we can complete transactions and contact you.

You represent and warrant that (i) your payment information is true, correct, and complete, (ii) you are authorized to use it, (iii) charges will be honored, and (iv) you will pay all charges, including taxes and shipping.

SHIPPING AND DELIVERY Shipping and delivery are available only within the United Arab Emirates. We are not liable for delays caused by shipping carriers, customs (if any), or events beyond our control. Delivery times are estimates only and not guaranteed. Once products are transferred to the carrier, title and risk of loss pass to you.

INTELLECTUAL PROPERTY Our Services, including trademarks, brands, text, images, graphics, reviews, videos, and designs, are owned by Le Moment Noir, its affiliates, or licensors and protected by UAE and international intellectual property laws.

These Terms permit personal, non-commercial use only. You must not reproduce, distribute, modify, or transmit any material without our prior written consent. Unauthorized use may violate UAE laws. All rights not granted are reserved.

Le Moment Noir’s names, logos, and slogans are our trademarks. You may not use them without permission. Shopify’s trademarks belong to Shopify.

OPTIONAL TOOLS We may provide access to third-party tools “as is” without warranties. We have no liability for your use of them. Use is at your own risk, and you should review the third-party terms.

THIRD-PARTY LINKS We are not responsible for third-party websites or content linked from our Services. Access them at your own risk.

RELATIONSHIP WITH SHOPIFY [NOTE TO MERCHANT: This section accurately characterizes Shopify’s relationship with your store and should not be removed or modified.] Le Moment Noir is powered by Shopify. However, any sales and purchases are made directly with Le Moment Noir. Shopify is not responsible for any aspect of transactions between you and Le Moment Noir. You release Shopify from related claims.

PRIVACY POLICY All personal information is subject to our Privacy Policy [insert link] and Shopify’s Privacy Policy. By using the Services, you acknowledge these policies. Data may be processed in other countries to provide the Services.

FEEDBACK By submitting feedback, you grant us a perpetual, royalty-free license to use it. You warrant compliance with these Terms. We may monitor/remove objectionable feedback.

ERRORS, INACCURACIES AND OMISSIONS We may correct errors in product info, pricing, etc., and cancel orders if inaccurate, even after submission.

PROHIBITED USES Use the Services lawfully only. Prohibited actions include unlawful purposes, IP infringement, harassment, spam, viruses, etc. We may terminate access for violations.

TERMINATION We may terminate access at any time. Certain sections survive termination.

DISCLAIMER OF WARRANTIES Services and products are “as is” without warranties, except as required by UAE law. We do not guarantee uninterrupted or error-free use.

LIMITATION OF LIABILITY To the fullest extent permitted by UAE law, we are not liable for indirect, consequential, or special damages arising from use of Services or products.

INDEMNIFICATION You agree to indemnify us and Shopify against claims from your breach of these Terms or violation of laws/rights.

SEVERABILITY Invalid provisions are severed; others remain enforceable.

WAIVER; ENTIRE AGREEMENT No waiver of rights. These Terms are the entire agreement.

ASSIGNMENT We may assign these Terms; you may not without consent.

GOVERNING LAW These Terms are governed by the laws of the United Arab Emirates. Any disputes are subject to the exclusive jurisdiction of the courts of Dubai, UAE.

HEADINGS For convenience only.

CHANGES TO TERMS OF SERVICE We may update these Terms; continued use constitutes acceptance. Check periodically.

CONTACT INFORMATION Questions: support@lemomentnoir.com

Le Moment Noir LLC